Returns and Cancellation

Software. The Application cannot be returned. An Activation Key is provided, but no physical product is shipped so there is nothing to be returned. A free 30-day trial of the Application is available.

Training. You may purchase training for the Application and Services. Any fees owed for training are subject to the terms and conditions of this EULA. Fees owed for training are refundable as follows:

Up to 14 days before the course starts - Full refund

One to 13 days before course starts - $500 cancellation fee

No show or no advance cancellation - No refund

ChiAha reserves the right to cancel training up to 14 days before the course starts.